The volume/sound on LearnStation is low when using a BYJU’S app. What can I do?

The sound level on the BYJU’S videos are optimised on the LearnStation device.
However, if you still want to increase the volume then you can go to

1. Go to All Settings

2. Select Sound

3. Turn on the Sound Enhancement switch

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I am unable to use the keypad on my device. What s...

1. Go to the Parent Zone and enter PIN 2. Select Manage > Select App controls on the device > Navigate to Gboard a...

Worksheets aren’t working. What should I do?

Here are some ways you can solve the issue: Option 1: Ensure that the workbook grade and the grade you’ve currently...

My home screen isn’t loading properly and I can'...

You can solve this issue by clearing the app data. Step 1: 1. Go to All Setting 2. Select Apps 3. Click on See Al...

I’m unable to use my device camera. What should ...

Trouble trying to activate your device’s camera is usually due to excess cache data. You can follow the following step...

My device's battery drains quickly. What should I ...

Your battery may drain faster in the following cases: When you use the camera for long hours on a video call Play O...

What should I do if my device hangs while booting ...

If your screen has frozen when you restart your device, try charging the device for 4-5 hours before turning it on again...

I am unable to use the keypad on my device. What should I do?

1. Go to the Parent Zone and enter PIN 2. Select Manage > Select App controls on the device > Navigate to Gboard a...

Worksheets aren’t working. What should I do?

Here are some ways you can solve the issue: Option 1: Ensure that the workbook grade and the grade you’ve currently...

My home screen isn’t loading properly and I can't see all apps on the screen.

You can solve this issue by clearing the app data. Step 1: 1. Go to All Setting 2. Select Apps 3. Click on See Al...

I’m unable to use my device camera. What should I do?

Trouble trying to activate your device’s camera is usually due to excess cache data. You can follow the following step...

My device's battery drains quickly. What should I do?

Your battery may drain faster in the following cases: When you use the camera for long hours on a video call Play O...

What should I do if my device hangs while booting up?

If your screen has frozen when you restart your device, try charging the device for 4-5 hours before turning it on again...

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